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Frequently Asked Question

FAQ


1) How much is it for shipping?

2) What is your minimum order?

3) Do you send samples?

4) What form of payment do you take?

5) How long does it take for the merchandise to arrive?

6) Can you ship overnight?

7) What is the price break on your items?

8) When is my merchandise shipped?

9) How long would it take for my container to arrive?

 

1) How much is it for shipping?
1-A) Shipping is determined on the weight, size and the destination of the shipment. Therefore we need all details on your shipment in order to calculate shipping cost. The larger your shipment, the lower your shipping cost.
Please contact us for additional savings on your shipment.

2) What is your minimum order?
2A) We don’t have any minimum order, all of our merchandise is prepackaged, and the pieces per carton vary on all products, but you need to order one full carton of any item.

3) Do you send samples?
3A) Most of the time, we have a dedicated amount of pieces that we send for our new items, but it does not apply during the high season.

4) What form of payment do you take?
4A) We accept most major credit cards, wire transfer, checks, money order, but we don’t do C.O.D.

5) How long does it take for the merchandise to arrive?
5A) Depending on your location, it could take between 2-5 business days.

6) Can you ship overnight?
6A) We have the capability to ship overnight, but it all depends on your order. Most of the time shipments that go out overnight are normally 8 to 10 times the cost of ground shipments, so it’s not recommended.

7) What is the price break on your items?
7A) You have two ways of getting a price break on our items. If you buy 1-10, 11-30, 30&up cartons of one item, or if you buy a variety of items at once, you will receive the price as if you where buying a large quantity of the same item.

8) When is my merchandise shipped?
8A) If your order is placed before 1pm, most of the time your order will go out the same day, if your order is received after 1pm, we try our best to send it the same day, but always within 24 hours.


9) How long would it take for my container to arrive?
9A) Most orders for containers (shipped from overseas), normally takes around 30 days for production, and around an additional 45 days for arrival, but it depends on the item.


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